What’s your return and exchange policy?
You have 30 days from purchase
to return your items.
You have 45 days from purchase
to exchange your items.
Please note: Returns or exchanges may be limited based on misuse or bulk purchases. Restocking fees may apply. Shipping charges are non-refundable. Learn more about our terms and conditions here.
Steps to Return or Exchange:
1
Contact us
Send us an email or contact our 24-hour online customer service
2
Select Option:
Pick whether it’s a return or exchange, answer a few easy questions, and your shipping label is ready.
3
Pack & Ship:
If prompted to return your items, pack them in a box and attach the shipping label. Hand it over to your carrier, and we’ll take care of the rest.
How long does it take to process a return?
We’re dedicated to processing your requests as quickly as possible. You’ll receive an email confirmation once the exchange or refund has been initiated, generally within 24 hours or less.
If it doesn't fit or the product is not what I want, can I get a free refund?
As long as you have not used it, you can enjoy free return and exchange, and the return postage will be borne by the company